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Implementing E-Government in Ireland: A Roadmap for Success

Implementing E-Government in Ireland: A Roadmap for Success

William Golden, Martin Hughes, Murray Scott
Copyright: © 2003 |Volume: 1 |Issue: 4 |Pages: 17
ISSN: 1539-2937|EISSN: 1539-2929|ISSN: 1539-2937|EISBN13: 9781615205394|EISSN: 1539-2929|DOI: 10.4018/jeco.2003100102
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MLA

Golden, William, et al. "Implementing E-Government in Ireland: A Roadmap for Success." JECO vol.1, no.4 2003: pp.17-33. http://doi.org/10.4018/jeco.2003100102

APA

Golden, W., Hughes, M., & Scott, M. (2003). Implementing E-Government in Ireland: A Roadmap for Success. Journal of Electronic Commerce in Organizations (JECO), 1(4), 17-33. http://doi.org/10.4018/jeco.2003100102

Chicago

Golden, William, Martin Hughes, and Murray Scott. "Implementing E-Government in Ireland: A Roadmap for Success," Journal of Electronic Commerce in Organizations (JECO) 1, no.4: 17-33. http://doi.org/10.4018/jeco.2003100102

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Abstract

E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many governments. This paper analyses the Irish Government’s evolutionary path to the provision of successful e-Government. The success factors and stages of evolution of e-government are identified and a detailed examination of how the Irish Government successfully implemented its e-government strategy is presented. The lessons learnt from this case provide a valuable roadmap for the successful attainment of citizen centred e-government in other jurisdictions.

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