Welcome to the InfoSci Platform
Reference Hub12
Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

Panagiotis Germanakos, Nikos Tsianos, Zacharias Lekkas, Constantinos Mourlas, George Samaras
Copyright: © 2008 |Volume: 6 |Issue: 1 |Pages: 18
ISSN: 1539-2937|EISSN: 1539-2929|ISSN: 1539-2937|EISBN13: 9781615205226|EISSN: 1539-2929|DOI: 10.4018/jeco.2008010101
Cite Article Cite Article

MLA

Germanakos, Panagiotis, et al. "Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery." JECO vol.6, no.1 2008: pp.1-18. http://doi.org/10.4018/jeco.2008010101

APA

Germanakos, P., Tsianos, N., Lekkas, Z., Mourlas, C., & Samaras, G. (2008). Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery. Journal of Electronic Commerce in Organizations (JECO), 6(1), 1-18. http://doi.org/10.4018/jeco.2008010101

Chicago

Germanakos, Panagiotis, et al. "Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery," Journal of Electronic Commerce in Organizations (JECO) 6, no.1: 1-18. http://doi.org/10.4018/jeco.2008010101

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Advances in wireless communications and information technology have made the Mobile Web a reality. The Mobile Web is the response to the need for anytime, anywhere access to information and services. Many wireless applications have already been deployed and are available to customers via their mobile phones and wirelessly-connected PDAs. However, as communications and other IT usage becomes an integral part of many people’s lives and the available products and services become more varied and capable, users expect to be able to personalize a service to meet their individual needs and preferences. The involved sectors have to meet these challenges by reengineering their front-end and back-end office. This article will examine the interaction requirements regarding a friendlier, personalized and more effective multi-channel services environment. It will present the mobility challenges and constraints implemented into the business sector, investigating the current m-commerce situation and the extended user characteristics presenting a high level user-centric m-commerce architecture.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.