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Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa

Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa

Dewi Rooslani Tojib, Ly Fie Sugianto, Liesl Martin, Eric Cloete
Copyright: © 2010 |Volume: 8 |Issue: 1 |Pages: 15
ISSN: 1539-2937|EISSN: 1539-2929|ISSN: 1539-2937|EISBN13: 9781616929152|EISSN: 1539-2929|DOI: 10.4018/jeco.2010103005
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MLA

Tojib, Dewi Rooslani, et al. "Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa." JECO vol.8, no.1 2010: pp.83-97. http://doi.org/10.4018/jeco.2010103005

APA

Tojib, D. R., Sugianto, L. F., Martin, L., & Cloete, E. (2010). Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa. Journal of Electronic Commerce in Organizations (JECO), 8(1), 83-97. http://doi.org/10.4018/jeco.2010103005

Chicago

Tojib, Dewi Rooslani, et al. "Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa," Journal of Electronic Commerce in Organizations (JECO) 8, no.1: 83-97. http://doi.org/10.4018/jeco.2010103005

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Abstract

This article discusses the validation of the Business-to-Employee (B2E) Portal User Satisfaction (B2EPUS) scale in the South African context. The results indicate that the scale remains reliable and valid outside its country of origin and is applicable to other industries, particularly mining, petrochemical, consulting, and retailing. Industry practitioners can confidently employ the scale when measuring the success of their B2E portal implementations.

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