Welcome to the InfoSci Platform
Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives

Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives

Afzaal H. Seyal, Mahbubur Rahim, Rodney Turner
Copyright: © 2011 |Volume: 9 |Issue: 4 |Pages: 26
ISSN: 1539-2937|EISSN: 1539-2929|EISBN13: 9781613509982|DOI: 10.4018/jeco.2011100102
Cite Article Cite Article

MLA

Seyal, Afzaal H., et al. "Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives." JECO vol.9, no.4 2011: pp.22-47. http://doi.org/10.4018/jeco.2011100102

APA

Seyal, A. H., Rahim, M., & Turner, R. (2011). Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives. Journal of Electronic Commerce in Organizations (JECO), 9(4), 22-47. http://doi.org/10.4018/jeco.2011100102

Chicago

Seyal, Afzaal H., Mahbubur Rahim, and Rodney Turner. "Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives," Journal of Electronic Commerce in Organizations (JECO) 9, no.4: 22-47. http://doi.org/10.4018/jeco.2011100102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

M-banking has become an important alternative to electronic banking and a popular medium in the developed world. This important mode of business has not been very widely used in the developing world. The acceptance of m-banking appears to be affected by several factors, some of which may be the personal attitudes of the users, influences of normality, and the context in which it is used. The study focuses on two hundred customers from major banks in Brunei Darussalam and explores m-banking adoption by combining the Technology Acceptance Model (TAM), Rogers’ Diffusion of innovations (DOI) attributes of adoption, and the decomposed theory of planned behavior with eight antecedent variables: perceived usefulness, ease of use, compatibility, credibility, image, financial cost, motive to use m-banking, and influence of reference groups leading towards customers’ attitudes that determine the m-banking adoption. The results are discussed in depth further into the study.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.