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The Value Creation of B2B2C E-Business Mode based on SaaS

The Value Creation of B2B2C E-Business Mode based on SaaS

Li Zhao, Shouting Guo
Copyright: © 2012 |Volume: 10 |Issue: 3 |Pages: 12
ISSN: 1539-2937|EISSN: 1539-2929|EISBN13: 9781466614994|DOI: 10.4018/jeco.2012070101
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MLA

Zhao, Li, and Shouting Guo. "The Value Creation of B2B2C E-Business Mode based on SaaS." JECO vol.10, no.3 2012: pp.1-12. http://doi.org/10.4018/jeco.2012070101

APA

Zhao, L. & Guo, S. (2012). The Value Creation of B2B2C E-Business Mode based on SaaS. Journal of Electronic Commerce in Organizations (JECO), 10(3), 1-12. http://doi.org/10.4018/jeco.2012070101

Chicago

Zhao, Li, and Shouting Guo. "The Value Creation of B2B2C E-Business Mode based on SaaS," Journal of Electronic Commerce in Organizations (JECO) 10, no.3: 1-12. http://doi.org/10.4018/jeco.2012070101

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Abstract

Due to the disadvantage of enterprise information construction in B2B and B2C business models, companies cannot keep up with immediate information in developing customer service, inventory management, and customer web front-end experience. Based on the SaaS information service concept, this paper solves business problems in information technology for introducing the integrated B2B2C E-business mode. To achieve participants’ utility optimization, the business processes based on value chain has been restructured, which reduces the transaction cost by information sharing. SaaS operators provide the professional value added services, including core services, forms services and extensive services.

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