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Identifying Factors of Integration for an Interoperable Government Portal: A Study in Indian Context

Identifying Factors of Integration for an Interoperable Government Portal: A Study in Indian Context

Rakhi P. Tripathi, M. P. Gupta, Jaijit Bhattacharya
Copyright: © 2011 |Volume: 7 |Issue: 1 |Pages: 25
ISSN: 1548-3886|EISSN: 1548-3894|EISBN13: 9781613506851|DOI: 10.4018/jegr.2011010105
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MLA

Tripathi, Rakhi P., et al. "Identifying Factors of Integration for an Interoperable Government Portal: A Study in Indian Context." IJEGR vol.7, no.1 2011: pp.64-88. http://doi.org/10.4018/jegr.2011010105

APA

Tripathi, R. P., Gupta, M. P., & Bhattacharya, J. (2011). Identifying Factors of Integration for an Interoperable Government Portal: A Study in Indian Context. International Journal of Electronic Government Research (IJEGR), 7(1), 64-88. http://doi.org/10.4018/jegr.2011010105

Chicago

Tripathi, Rakhi P., M. P. Gupta, and Jaijit Bhattacharya. "Identifying Factors of Integration for an Interoperable Government Portal: A Study in Indian Context," International Journal of Electronic Government Research (IJEGR) 7, no.1: 64-88. http://doi.org/10.4018/jegr.2011010105

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Abstract

Interoperability is an important pre-condition for achieving higher stages of e-government and further ensures that a one stop portal will become a reality. Interoperability results from vertical and horizontal integration. The question arises: How can the level of interoperability and degree of integration be ascertained? This paper suggests a framework. It begins by identifying critical factors necessary for the successful adoption of interoperability technology along three dimensions of integration—process integration, communication integration, and data integration. Factors are formed from a literature review and discussions with webmasters and IT professionals working on portal development in various government departments of India. These factors are useful in further evaluation across the three dimensions and locate the position of a government portal in a technology adoption space. It is then possible to ascertain a portal’s current level of integration sophistication.

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