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Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation

Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation

Maria Argyropoulou, George Ioannou, Dimitrios N. Koufopoulos, Jaideep Motwani
Copyright: © 2009 |Volume: 5 |Issue: 3 |Pages: 13
ISSN: 1548-1115|EISSN: 1548-1123|ISSN: 1548-1115|EISBN13: 9781616920395|EISSN: 1548-1123|DOI: 10.4018/jeis.2009070101
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MLA

Argyropoulou, Maria, et al. "Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation." IJEIS vol.5, no.3 2009: pp.1-13. http://doi.org/10.4018/jeis.2009070101

APA

Argyropoulou, M., Ioannou, G., Koufopoulos, D. N., & Motwani, J. (2009). Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation. International Journal of Enterprise Information Systems (IJEIS), 5(3), 1-13. http://doi.org/10.4018/jeis.2009070101

Chicago

Argyropoulou, Maria, et al. "Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation," International Journal of Enterprise Information Systems (IJEIS) 5, no.3: 1-13. http://doi.org/10.4018/jeis.2009070101

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Abstract

This article analyses and tests a novel framework for the evaluation of an ERP project. The framework incorporates specific performance measures, which are linked to a previously developed model, (the ‘six-imperatives’ framework) and are relevant to ERP implementation Two case studies illustrate the use of the framework in two Greek companies aiming to measure, in practical terms, the impact of the ERP project on their operations. The main results indicate that the “six-imperatives” provide a comprehensive methodology based on the profound exploration and understanding of specific business processes and objectives that should be met in order to assess an ERP project.

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