Welcome to the InfoSci Platform
Reference Hub2
E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives

E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives

Wasan Shaker Awad, Ali Hussein Zolait
Copyright: © 2013 |Volume: 5 |Issue: 1 |Pages: 26
ISSN: 1941-627X|EISSN: 1941-6288|EISBN13: 9781466631601|DOI: 10.4018/jesma.2013010103
Cite Article Cite Article

MLA

Awad, Wasan Shaker, and Ali Hussein Zolait. "E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives." IJESMA vol.5, no.1 2013: pp.51-76. http://doi.org/10.4018/jesma.2013010103

APA

Awad, W. S. & Zolait, A. H. (2013). E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives. International Journal of E-Services and Mobile Applications (IJESMA), 5(1), 51-76. http://doi.org/10.4018/jesma.2013010103

Chicago

Awad, Wasan Shaker, and Ali Hussein Zolait. "E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives," International Journal of E-Services and Mobile Applications (IJESMA) 5, no.1: 51-76. http://doi.org/10.4018/jesma.2013010103

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

This research studies the acceptance of e-mail for communicating official messages among citizens in Bahrain. It also examines the relationships between citizens’ age, educational level, gender, occupation, and organization type and e-mail as an official communication channel. A descriptive and quantitative research approach was applied to test hypotheses pertaining to the idea of using e-mail as an official and reliable communication tool. The findings show that e-mail can be used as an official and reliable tool to communicate information between citizens and the government in Bahrain. The findings also show that e-mail will be more widely used when specific security requirements are met. Thus, reliable electronic mail can provide an advanced means of communication and enhance the recently developed e-Government program. This study contributes to existing research by proposing new construct for examining the acceptance of email as an official communication tool.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.