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Motivating Language and Intent to Stay in a Backsourced Information Technology Environment

Motivating Language and Intent to Stay in a Backsourced Information Technology Environment

Lori Farr, Mary Lind
Copyright: © 2019 |Volume: 27 |Issue: 3 |Pages: 18
ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781522563723|DOI: 10.4018/JGIM.2019070101
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MLA

Farr, Lori, and Mary Lind. "Motivating Language and Intent to Stay in a Backsourced Information Technology Environment." JGIM vol.27, no.3 2019: pp.1-18. http://doi.org/10.4018/JGIM.2019070101

APA

Farr, L. & Lind, M. (2019). Motivating Language and Intent to Stay in a Backsourced Information Technology Environment. Journal of Global Information Management (JGIM), 27(3), 1-18. http://doi.org/10.4018/JGIM.2019070101

Chicago

Farr, Lori, and Mary Lind. "Motivating Language and Intent to Stay in a Backsourced Information Technology Environment," Journal of Global Information Management (JGIM) 27, no.3: 1-18. http://doi.org/10.4018/JGIM.2019070101

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Abstract

Information technology (IT) backsourcing is a recent phenomenon that is gaining momentum because effective sourcing strategy can have major implications for organizations regarding financial investments, IT infrastructure, and changes in employee outcomes. Recent studies suggest that organizations are bringing their previously outsourced IT operations and services back in-house with one reason being employee dissatisfaction with prior outsourcing experiences. The results of this study indicate that for every 10% increase in motivating language, one can expect to see a 4.3% increase in an IT employee's intent to stay with an organization during a time when backsourcing is occurring.