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Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country: A Case Study of a Small Hotel

Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country: A Case Study of a Small Hotel

Ali Acilar, Çaglar Karamasa
Copyright: © 2011 |Volume: 3 |Issue: 3 |Pages: 11
ISSN: 1935-5661|EISSN: 1935-567X|EISBN13: 9781613507490|DOI: 10.4018/jicthd.2011070103
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MLA

Acilar, Ali, and Çaglar Karamasa. "Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country: A Case Study of a Small Hotel." IJICTHD vol.3, no.3 2011: pp.31-41. http://doi.org/10.4018/jicthd.2011070103

APA

Acilar, A. & Karamasa, Ç. (2011). Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country: A Case Study of a Small Hotel. International Journal of Information Communication Technologies and Human Development (IJICTHD), 3(3), 31-41. http://doi.org/10.4018/jicthd.2011070103

Chicago

Acilar, Ali, and Çaglar Karamasa. "Factors Affecting E-Commerce Adoption by Small Businesses in a Developing Country: A Case Study of a Small Hotel," International Journal of Information Communication Technologies and Human Development (IJICTHD) 3, no.3: 31-41. http://doi.org/10.4018/jicthd.2011070103

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Abstract

Internet use has grown and spread rapidly around the world during the last decade. Today, computers and the Internet have become an integral part of modern societies. The Internet has created a new medium for communication and commerce for businesses. It is hard to imagine a business working without using a computer. These technological advances have also largely affected small and medium-sized enterprises (SMEs). While large companies have been quick to adopt the information and communication technologies (ICTs), SMEs have been slow to adopt these technologies in general for various reasons, especially in developing countries. This study explores the factors affecting the adoption of e-commerce by small businesses in a developing country. To attain this purpose a case study was conducted in a small hotel, which is using its website to keep up with customer expectations and competition in a small Turkish city. Conclusions and suggestions derived from this study provide a meaningful contribution to the understanding of e-commerce adoption among small businesses in developing countries.

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