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Service Platform Development: Comparison of Two E-Services Platforms

Service Platform Development: Comparison of Two E-Services Platforms

Tugrul Daim, Marius Brand, Linda Lin
Copyright: © 2011 |Volume: 3 |Issue: 2 |Pages: 19
ISSN: 1935-5688|EISSN: 1935-5696|EISBN13: 9781613507766|DOI: 10.4018/jisss.2011040104
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MLA

Daim, Tugrul, et al. "Service Platform Development: Comparison of Two E-Services Platforms." IJISSS vol.3, no.2 2011: pp.57-75. http://doi.org/10.4018/jisss.2011040104

APA

Daim, T., Brand, M., & Lin, L. (2011). Service Platform Development: Comparison of Two E-Services Platforms. International Journal of Information Systems in the Service Sector (IJISSS), 3(2), 57-75. http://doi.org/10.4018/jisss.2011040104

Chicago

Daim, Tugrul, Marius Brand, and Linda Lin. "Service Platform Development: Comparison of Two E-Services Platforms," International Journal of Information Systems in the Service Sector (IJISSS) 3, no.2: 57-75. http://doi.org/10.4018/jisss.2011040104

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Abstract

Platform concepts have been around for about a decade now. While their focus was on the manufacturing industry in the beginnings, interest has shifted to services – and Internet-based services in particular. This paper provides an overview of popular product platform concepts, a new view upon services in the light of the Internet, and links platforms to Internet-based services. Two companies with a tremendous platform potential, Google and EBay, are introduced and analyzed with respect to their usage of the product platform concept. After a brief discussion of the results, two product offerings of both Google and EBay are compared to give a practical example.

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