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Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

Trevor A. Smith, Annette M. Mills, Paul Dion
Copyright: © 2010 |Volume: 6 |Issue: 3 |Pages: 22
ISSN: 1548-0666|EISSN: 1548-0658|EISBN13: 9781609609184|DOI: 10.4018/jkm.2010070102
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MLA

Smith, Trevor A., et al. "Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness." IJKM vol.6, no.3 2010: pp.22-43. http://doi.org/10.4018/jkm.2010070102

APA

Smith, T. A., Mills, A. M., & Dion, P. (2010). Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness. International Journal of Knowledge Management (IJKM), 6(3), 22-43. http://doi.org/10.4018/jkm.2010070102

Chicago

Smith, Trevor A., Annette M. Mills, and Paul Dion. "Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness," International Journal of Knowledge Management (IJKM) 6, no.3: 22-43. http://doi.org/10.4018/jkm.2010070102

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Abstract

The effective management of knowledge resources is a key imperative for firms that want to leverage their knowledge assets for competitive advantage and improved performance. However, most firms do not attain the required performance levels even when programs are in place for managing knowledge resources. Research suggests this shortcoming can be addressed by linking knowledge management to business strategy. This study examines a model that links business strategy to knowledge management capabilities and organizational effectiveness. Using data collected from 189 managers, the results suggest that business strategy is a key driver of knowledge capabilities, and that both business strategy and knowledge capabilities impact organizational effectiveness. Additionally, the authors’ findings indicate that knowledge infrastructure capability is a key imperative for effective knowledge process capability. Managerial implications, limitations and opportunities for future research are also discussed.

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