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The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment

The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment

Robert W. Stone, John W. Henry
Copyright: © 2003 |Volume: 15 |Issue: 1 |Pages: 16
ISSN: 1546-2234|EISSN: 1546-5012|ISSN: 1546-2234|EISBN13: 9781615201013|EISSN: 1546-5012|DOI: 10.4018/joeuc.2003010103
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MLA

Stone, Robert W., and John W. Henry. "The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment." JOEUC vol.15, no.1 2003: pp.38-53. http://doi.org/10.4018/joeuc.2003010103

APA

Stone, R. W. & Henry, J. W. (2003). The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment. Journal of Organizational and End User Computing (JOEUC), 15(1), 38-53. http://doi.org/10.4018/joeuc.2003010103

Chicago

Stone, Robert W., and John W. Henry. "The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment," Journal of Organizational and End User Computing (JOEUC) 15, no.1: 38-53. http://doi.org/10.4018/joeuc.2003010103

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Abstract

This study uses data collected by a survey of computer-based medical information system end-users in a large hospital in the southeastern United States. The theoretical model examined using this data links several antecedents to the end-users’ organizational commitment, mediated by computer self-efficacy and outcome expectancy. These antecedents are past computer experience of the end-user, computer staff support for the computer system, ease of system use, and the degree of system use (i.e., percentage of time the system is used by the end-user). The empirical results indicate that past computer experience and the degree of system use positively influence the end-user’s organizational commitment through both computer self-efficacy and outcome expectancy. These also show that computer staff support and ease of system use positively impact the end-user’s organizational commitment through outcome expectancy. From these results, conclusions and implications for practicing managers are discussed.

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