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Improving the Efficiency of an Emergency Department

Improving the Efficiency of an Emergency Department

Vincent Omachonu, Howard Gitlow
Copyright: © 2013 |Volume: 4 |Issue: 4 |Pages: 18
ISSN: 1947-8305|EISSN: 1947-8313|EISBN13: 9781466635913|DOI: 10.4018/ijide.2013100102
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MLA

Omachonu, Vincent, and Howard Gitlow. "Improving the Efficiency of an Emergency Department." IJIDE vol.4, no.4 2013: pp.18-35. http://doi.org/10.4018/ijide.2013100102

APA

Omachonu, V. & Gitlow, H. (2013). Improving the Efficiency of an Emergency Department. International Journal of Innovation in the Digital Economy (IJIDE), 4(4), 18-35. http://doi.org/10.4018/ijide.2013100102

Chicago

Omachonu, Vincent, and Howard Gitlow. "Improving the Efficiency of an Emergency Department," International Journal of Innovation in the Digital Economy (IJIDE) 4, no.4: 18-35. http://doi.org/10.4018/ijide.2013100102

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Abstract

“Voice of the Stakeholder” data collected from Patients and Hospital Administrators showed that both groups believe that “time to see a doctor” is the most critical metric in an Emergency Department (ED). Further research determined that controlling “inpatient bed assignments” was the most critical in-process variable to effect the “time to see a doctor.” This paper reports a dramatic reduction in the average time a patient waits to see a doctor in an Emergency Department, as well as improvements in other key metrics.

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