Welcome to the InfoSci Platform
Reference Hub2
Decision Support for Crisis Incidents

Decision Support for Crisis Incidents

Daniel J. Power, Roberta M. Roth, Rex Karsten
Copyright: © 2011 |Volume: 3 |Issue: 2 |Pages: 13
ISSN: 1941-6296|EISSN: 1941-630X|EISBN13: 9781613506387|DOI: 10.4018/jdsst.2011040104
Cite Article Cite Article

MLA

Power, Daniel J., et al. "Decision Support for Crisis Incidents." IJDSST vol.3, no.2 2011: pp.44-56. http://doi.org/10.4018/jdsst.2011040104

APA

Power, D. J., Roth, R. M., & Karsten, R. (2011). Decision Support for Crisis Incidents. International Journal of Decision Support System Technology (IJDSST), 3(2), 44-56. http://doi.org/10.4018/jdsst.2011040104

Chicago

Power, Daniel J., Roberta M. Roth, and Rex Karsten. "Decision Support for Crisis Incidents," International Journal of Decision Support System Technology (IJDSST) 3, no.2: 44-56. http://doi.org/10.4018/jdsst.2011040104

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Crisis incidents occur in both business and public domains. This article focuses on non-routine incidents and explores uses of technologies for supporting crisis management tasks. A Crisis Incident Spiral of Decision Support helps identify useful decision support and information technologies. Additionally, a Crisis Incident Process/Decision Support Matrix categorizes processes of crisis planning, response and management with decision support technologies. Ideally, the matrix helps organize and stimulate thinking about novel DSS applications. Not all crises are of equal magnitude and different computerized decision support is needed in different types of crisis incidents.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.