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Costs of E-Learning Support: An Investigation Across 139 Small Projects

Costs of E-Learning Support: An Investigation Across 139 Small Projects

Paul Lam, Josephine Csete, Carmel McNaught
Copyright: © 2009 |Volume: 1 |Issue: 1 |Pages: 15
ISSN: 1937-9633|EISSN: 1937-9641|ISSN: 1937-9633|EISBN13: 9781615202485|EISSN: 1937-9641|DOI: 10.4018/jea.2009010105
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MLA

Lam, Paul, et al. "Costs of E-Learning Support: An Investigation Across 139 Small Projects." IJEA vol.1, no.1 2009: pp.61-75. http://doi.org/10.4018/jea.2009010105

APA

Lam, P., Csete, J., & McNaught, C. (2009). Costs of E-Learning Support: An Investigation Across 139 Small Projects. International Journal of E-Adoption (IJEA), 1(1), 61-75. http://doi.org/10.4018/jea.2009010105

Chicago

Lam, Paul, Josephine Csete, and Carmel McNaught. "Costs of E-Learning Support: An Investigation Across 139 Small Projects," International Journal of E-Adoption (IJEA) 1, no.1: 61-75. http://doi.org/10.4018/jea.2009010105

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Abstract

Understanding the costing of e-learning informs decision-making on how to support the development and implementation of teaching and learning technologies in higher education. This paper describes costings and processes in a central e-learning support service that is especially applicable to face-to-face universities that use e-learning in a blended or supplemental mode. We differentiate three types of costs: infrastructure costs that are less sensitive to variation in the complexity of e-learning strategies, and edevelopment and e-delivery costs that are directly related to the nature of the strategies used. Using actual data from a three-year e-learning support project (e3Learning) with 139 sub-projects, the paper illustrates how the calculations promote an understanding of e-learning in the following four dimensions: 1) total cost of running an e-learning support service, 2) individual costs attributable to each of the sub-projects, 3) ‘price-tags’ of e-learning strategies, and 4) initial exploration of the cost-effectiveness issue.

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