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Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises

Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises

Sajda Qureshil, Mehruz Kamal, Peter Wolcott
Copyright: © 2009 |Volume: 5 |Issue: 1 |Pages: 24
ISSN: 1548-1131|EISSN: 1548-114X|ISSN: 1548-1131|EISBN13: 9781615205509|EISSN: 1548-114X|DOI: 10.4018/jebr.2009010106
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MLA

Qureshil, Sajda, et al. "Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises." IJEBR vol.5, no.1 2009: pp.117-140. http://doi.org/10.4018/jebr.2009010106

APA

Qureshil, S., Kamal, M., & Wolcott, P. (2009). Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises. International Journal of E-Business Research (IJEBR), 5(1), 117-140. http://doi.org/10.4018/jebr.2009010106

Chicago

Qureshil, Sajda, Mehruz Kamal, and Peter Wolcott. "Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises," International Journal of E-Business Research (IJEBR) 5, no.1: 117-140. http://doi.org/10.4018/jebr.2009010106

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Abstract

The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these businesses to grow through access to new markets and administrative efficiencies. However, the growth of the smallest of these SMEs which are micro-enterprises is hindered by their inability to adopt ICTs. This paper investigates how micro-enterprises can adopt ICTs to grow and achieve competitiveness. It investigates a set of seven micro-enterprises through an interpretive field study in which action research was used to diagnose and treat the micro-enterprises. This was done using interventions through a process called “Information Technology (IT) Therapy”. This process involved providing individualized IT solutions to pressing problems and opportunities. The increase in competitiveness of these micro-enterprises was assessed using the Focus Dominance Model and their growth through a modified model of micro-enterprise growth. This research contributes to assisting micro-enterprises achieve sustained growth and competitive advantage.

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