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Evaluating Public Programs Implementation: An Exploratory Case Study

Evaluating Public Programs Implementation: An Exploratory Case Study

Maddalena Sorrentino, Katia Passerini
Copyright: © 2010 |Volume: 6 |Issue: 3 |Pages: 13
ISSN: 1548-3886|EISSN: 1548-3894|EISBN13: 9781609609160|DOI: 10.4018/jegr.2010070101
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MLA

Sorrentino, Maddalena, and Katia Passerini. "Evaluating Public Programs Implementation: An Exploratory Case Study." IJEGR vol.6, no.3 2010: pp.1-13. http://doi.org/10.4018/jegr.2010070101

APA

Sorrentino, M. & Passerini, K. (2010). Evaluating Public Programs Implementation: An Exploratory Case Study. International Journal of Electronic Government Research (IJEGR), 6(3), 1-13. http://doi.org/10.4018/jegr.2010070101

Chicago

Sorrentino, Maddalena, and Katia Passerini. "Evaluating Public Programs Implementation: An Exploratory Case Study," International Journal of Electronic Government Research (IJEGR) 6, no.3: 1-13. http://doi.org/10.4018/jegr.2010070101

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Abstract

This paper discusses the importance of evaluating the implementation of public programs as an integral component of organizational actions performed by public administrations. Drawing on contributions from policy studies and organization theory, the authors assign a dual role to evaluation: valuable cognitive resource and accountability tool for the policymakers. This exploratory case study contributes to the literature on implementation evaluation by providing an encompassing theory-grounded perspective on a recent e-government project by the City of Milan. The authors’ preliminary findings confirm the heuristic potential of an evaluation approach where interdisciplinary inputs can enlighten not only the results, but also the process of design, adoption and the use of e-services.

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