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Integration of E-Commerce by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach

Integration of E-Commerce by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach

Roman Beck, Rolf T. Wigand, Wolfgang Konig
Copyright: © 2005 |Volume: 13 |Issue: 3 |Pages: 13
ISSN: 1062-7375|EISSN: 1533-7995|ISSN: 1062-7375|EISBN13: 9781615201297|EISSN: 1533-7995|DOI: 10.4018/jgim.2005070102
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MLA

Beck, Roman, et al. "Integration of E-Commerce by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach." JGIM vol.13, no.3 2005: pp.20-32. http://doi.org/10.4018/jgim.2005070102

APA

Beck, R., Wigand, R. T., & Konig, W. (2005). Integration of E-Commerce by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach. Journal of Global Information Management (JGIM), 13(3), 20-32. http://doi.org/10.4018/jgim.2005070102

Chicago

Beck, Roman, Rolf T. Wigand, and Wolfgang Konig. "Integration of E-Commerce by SMEs in the Manufacturing Sector: A Data Envelopment Analysis Approach," Journal of Global Information Management (JGIM) 13, no.3: 20-32. http://doi.org/10.4018/jgim.2005070102

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Abstract

SMEs (small- to medium-sized enterprises) in the manufacturing industry are impacted by enormous changes in their business processes. E-commerce-related developments have reduced the importance of physical branches and moved it toward more sophisticated and e-commerce-enabled supply chains for products and services. This article analyzes the differences among SMEs in the manufacturing sector in four countries based on empirical data collected via a survey. Best-practice cases of efficient e-commerce performance such as in Denmark or the United States are identified in contrast to firms in France or Germany by using a data envelopment analysis (DEA). Leading SMEs in the sample have implemented a wide range of e-commerce applications, resulting in higher satisfaction rates. The results of this cross-country and multi-dimensional DEA research approach contribute to the literature of e-commerce adoption, usage and impact among SMEs in the manufacturing sector.

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