Welcome to the InfoSci Platform
Reference Hub17
Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan

Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan

Muhammad M. Kamal, Ray Hackney, Kashif Sarwar
Copyright: © 2013 |Volume: 21 |Issue: 4 |Pages: 26
ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781466634725|DOI: 10.4018/jgim.2013100105
Cite Article Cite Article

MLA

Kamal, Muhammad M., et al. "Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan." JGIM vol.21, no.4 2013: pp.77-102. http://doi.org/10.4018/jgim.2013100105

APA

Kamal, M. M., Hackney, R., & Sarwar, K. (2013). Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan. Journal of Global Information Management (JGIM), 21(4), 77-102. http://doi.org/10.4018/jgim.2013100105

Chicago

Kamal, Muhammad M., Ray Hackney, and Kashif Sarwar. "Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan," Journal of Global Information Management (JGIM) 21, no.4: 77-102. http://doi.org/10.4018/jgim.2013100105

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Researchers in the discipline of electronic government (e-Government) have historically presented several factors impeding the adoption and implementation of these systems. This paper is uniquely aimed at investigating the factors inhibiting e-Government adoption in a developing country – Pakistan. The literature indicates that the move towards integrated service provision and transactional e-Government is considered as an immense challenge for developing countries as compared to developed regions. Moreover, the progress towards realising the full potential of e-Government using digital technologies to improve public services and government-citizen engagements has been slower and less effective in the developing countries. Pakistan, over many years, has experienced similar lethargic e-Government growth due to economic and political instability, poor governance and deteriorating government institutions. Thus, the ever increasingly weakening state of government structures in Pakistan calls for the need to deliver end-to-end ‘joined-up’ public services to key stakeholders (i.e. citizens, businesses, government employees and other government agencies). The contribution of this research is twofold – firstly, identifying factors inhibiting e-Government adoption in Pakistan – here the focus is to identify the significant problems of meeting demands which are attributed to several issues within organisational, strategic, technological, political, operational, stakeholders and social structures. Secondly, the authors propose an achievable approach to enacting e-Government enabled delivery of services. The conceptual findings, as noted, are validated through qualitative based research in the context of Pakistan government organisations.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.