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Factors Affecting Perceived Effectiveness of Local E-Government in Egypt

Factors Affecting Perceived Effectiveness of Local E-Government in Egypt

Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi, Sara Gama
Copyright: © 2012 |Volume: 4 |Issue: 1 |Pages: 15
ISSN: 1935-5661|EISSN: 1935-567X|EISBN13: 9781466612570|DOI: 10.4018/jicthd.2012010102
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MLA

Abdelsalam, Hisham M., et al. "Factors Affecting Perceived Effectiveness of Local E-Government in Egypt." IJICTHD vol.4, no.1 2012: pp.24-38. http://doi.org/10.4018/jicthd.2012010102

APA

Abdelsalam, H. M., Reddick, C. G., ElKadi, H. A., & Gama, S. (2012). Factors Affecting Perceived Effectiveness of Local E-Government in Egypt. International Journal of Information Communication Technologies and Human Development (IJICTHD), 4(1), 24-38. http://doi.org/10.4018/jicthd.2012010102

Chicago

Abdelsalam, Hisham M., et al. "Factors Affecting Perceived Effectiveness of Local E-Government in Egypt," International Journal of Information Communication Technologies and Human Development (IJICTHD) 4, no.1: 24-38. http://doi.org/10.4018/jicthd.2012010102

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Abstract

An important area of e-government research is how different stakeholders perceive the impact and the use of e-government systems on the different channels of governmental services. The objective of this article is to examine the perceived effectiveness of local e-government systems through a survey of directors in different Egyptian cities. The approach to accomplish this objective is to conduct exploratory factor analysis and regression analysis to determine what factors explain e-government effectiveness. This research adopts a model that uses the citizen-initiated contacts with government literature as a way for understanding e-government effectiveness. Results of an exploratory factor analysis reveal that e-government effectiveness is explained by management capacity, security and privacy, and collaboration. These factors were then analyzed through regression models that indicated that management capacity and security and privacy influenced e-government effectiveness. However, there was no evidence that collaboration had a statistically significant impact on e-government effectiveness. This paper fits into the theme of the special issue since it suggests strategies to better design e-government technology for local governments in Egypt through changes in security, privacy, and management capacity.

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