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Role-Based Situation-Aware Information Seeking and Retrieval Service Design Approach for Crisis Response

Role-Based Situation-Aware Information Seeking and Retrieval Service Design Approach for Crisis Response

Nong Chen, Ajantha Dahanayake
Copyright: © 2009 |Volume: 1 |Issue: 3 |Pages: 37
ISSN: 1937-9390|EISSN: 1937-9420|ISSN: 1937-9390|EISBN13: 9781616920982|EISSN: 1937-9420|DOI: 10.4018/jiscrm.2009070102
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MLA

Chen, Nong, and Ajantha Dahanayake. "Role-Based Situation-Aware Information Seeking and Retrieval Service Design Approach for Crisis Response." IJISCRAM vol.1, no.3 2009: pp.19-55. http://doi.org/10.4018/jiscrm.2009070102

APA

Chen, N. & Dahanayake, A. (2009). Role-Based Situation-Aware Information Seeking and Retrieval Service Design Approach for Crisis Response. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 1(3), 19-55. http://doi.org/10.4018/jiscrm.2009070102

Chicago

Chen, Nong, and Ajantha Dahanayake. "Role-Based Situation-Aware Information Seeking and Retrieval Service Design Approach for Crisis Response," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 1, no.3: 19-55. http://doi.org/10.4018/jiscrm.2009070102

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Abstract

Crisis response involves handling information intensive processes, and coordination of large quantities of information from and for different relief-response organizations. The information needs and responses of such organizations are closely related to the situations and roles these organizations are involved during a crisis relief-response process. The information seeking and retrieval processes associated with crisis situations influence the affectivity of response vigor and the coordination of relief-response activities. To provide an effective solution for a European Main Port’s crisis response needs, a role-based situation-aware information seeking and retrieval conceptual framework is formulated. The Conceptual framework, the design approach, and the implementation in a prototype are presented as an approach to design future crisis response information seeking and retrieval services.

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