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Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis

Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis

Teresa Durbin, Murray E. Jennex, Eric Frost, Robert Judge
Copyright: © 2010 |Volume: 2 |Issue: 3 |Pages: 15
ISSN: 1937-9390|EISSN: 1937-9420|EISBN13: 9781609609399|DOI: 10.4018/jiscrm.2010070103
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MLA

Durbin, Teresa, et al. "Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis." IJISCRAM vol.2, no.3 2010: pp.36-50. http://doi.org/10.4018/jiscrm.2010070103

APA

Durbin, T., Jennex, M. E., Frost, E., & Judge, R. (2010). Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 2(3), 36-50. http://doi.org/10.4018/jiscrm.2010070103

Chicago

Durbin, Teresa, et al. "Achieving Electric Restoration Logistical Efficiencies During Critical Infrastructure Crisis Response: A Knowledge Management Analysis," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 2, no.3: 36-50. http://doi.org/10.4018/jiscrm.2010070103

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Abstract

After the 2007 Southern California wildfire events, event-assessment of the efficacy of spreadsheets and paper forms raised the question of whether alternative tools could have achieved greater efficiencies in the logistical support of command centers, the sites from which the local utility’s electric restoration personnel were deployed. In this paper, the authors examine what approach would have enabled personnel working on the logistics of the command center effort to have easier-to-use, faster-to-access, command center data stored in, and provided via, a catastrophe resilient platform other than the traditional company computer network. Additionally, the capability to store basic command center requirements from previous emergency responses, thereby saving time during the next emergency, was examined.

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