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Operative vs. Technical Role Management in Emergency Organizations

Operative vs. Technical Role Management in Emergency Organizations

Taina Kurki, Hanna-Miina Sihvonen
Copyright: © 2012 |Volume: 4 |Issue: 2 |Pages: 13
ISSN: 1937-9390|EISSN: 1937-9420|EISBN13: 9781466612822|DOI: 10.4018/jiscrm.2012040102
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MLA

Kurki, Taina, and Hanna-Miina Sihvonen. "Operative vs. Technical Role Management in Emergency Organizations." IJISCRAM vol.4, no.2 2012: pp.22-34. http://doi.org/10.4018/jiscrm.2012040102

APA

Kurki, T. & Sihvonen, H. (2012). Operative vs. Technical Role Management in Emergency Organizations. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 4(2), 22-34. http://doi.org/10.4018/jiscrm.2012040102

Chicago

Kurki, Taina, and Hanna-Miina Sihvonen. "Operative vs. Technical Role Management in Emergency Organizations," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 4, no.2: 22-34. http://doi.org/10.4018/jiscrm.2012040102

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Abstract

Operative role management relates to delegating the right roles to the right resources at a specific moment. Role management is commonly understood as technical role management, relating to access control and administrative role management. Operative role management is the practical daily work of emergency organizations’ personnel and relates to overall resource management. The authors have carried out in-depth ethnographic research on the topic and distinguish the difference between operative and technical role management. The research for this paper concentrates on the practical work processes of the emergency management staff and not merely on the information systems and their functionalities. They focus on describing the interdependencies between the two role management approaches with examples from our field studies and findings from literature.

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