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A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

Evellin Cardoso, João Paulo A. Almeida, Renata S. S. Guizzardi, Giancarlo Guizzardi
Copyright: © 2011 |Volume: 2 |Issue: 2 |Pages: 18
ISSN: 1947-8186|EISSN: 1947-8194|EISBN13: 9781613507605|DOI: 10.4018/jismd.2011040101
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MLA

Cardoso, Evellin, et al. "A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues." IJISMD vol.2, no.2 2011: pp.1-18. http://doi.org/10.4018/jismd.2011040101

APA

Cardoso, E., Almeida, J. P., Guizzardi, R. S., & Guizzardi, G. (2011). A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues. International Journal of Information System Modeling and Design (IJISMD), 2(2), 1-18. http://doi.org/10.4018/jismd.2011040101

Chicago

Cardoso, Evellin, et al. "A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues," International Journal of Information System Modeling and Design (IJISMD) 2, no.2: 1-18. http://doi.org/10.4018/jismd.2011040101

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Abstract

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

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