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ERP Systems in Hospitals: A Case Study

ERP Systems in Hospitals: A Case Study

Bernabé Escobar-Pérez, Tomás Escobar-Rodríguez, Pedro Monge-Lozano
Copyright: © 2010 |Volume: 3 |Issue: 4 |Pages: 17
ISSN: 1938-7857|EISSN: 1938-7865|EISBN13: 9781613502457|DOI: 10.4018/jitr.2010100103
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MLA

Escobar-Pérez, Bernabé, et al. "ERP Systems in Hospitals: A Case Study." JITR vol.3, no.4 2010: pp.34-50. http://doi.org/10.4018/jitr.2010100103

APA

Escobar-Pérez, B., Escobar-Rodríguez, T., & Monge-Lozano, P. (2010). ERP Systems in Hospitals: A Case Study. Journal of Information Technology Research (JITR), 3(4), 34-50. http://doi.org/10.4018/jitr.2010100103

Chicago

Escobar-Pérez, Bernabé, Tomás Escobar-Rodríguez, and Pedro Monge-Lozano. "ERP Systems in Hospitals: A Case Study," Journal of Information Technology Research (JITR) 3, no.4: 34-50. http://doi.org/10.4018/jitr.2010100103

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Abstract

Enterprise Resource Planning (ERP) systems integrate information from different departments in one common database for an entire organization. They have demonstrated their efficacy in a number of companies of different types. However, a problem arises in organizations with highly differentiated cultural areas; often such areas have traditionally had independent information systems and control over the interests of their area, such as hospitals. This case study analyzes the process of an ERP system implementation in a hospital. The study’s objective is to identify, by means of this qualitative research technique, the principal technological objectives that were set in the process of implementation, which of those objectives were achieved, and the deficiencies that have subsequently become evident.

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