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Encouraging knowledge contribution in IT support: social context and the differential effects of motivation typeJournal of Knowledge Management10.1108/JKM-08-2014-0356 Article
The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge applicationJournal of Knowledge Management10.1108/JKM-01-2018-0030 Article
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A Method for Describing Knowledge Work Processes2008 International Workshop on Advanced Information Systems for Enterprises10.1109/IWAISE.2008.10
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