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An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes

An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes

Félix Pascual-Miguel, Julián Chaparro-Peláez, Ángel Hernández-García
Copyright: © 2011 |Volume: 2 |Issue: 1 |Pages: 12
ISSN: 1947-8429|EISSN: 1947-8437|EISBN13: 9781613508237|DOI: 10.4018/jksr.2011010104
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MLA

Pascual-Miguel, Félix, et al. "An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes." IJKSR vol.2, no.1 2011: pp.49-60. http://doi.org/10.4018/jksr.2011010104

APA

Pascual-Miguel, F., Chaparro-Peláez, J., & Hernández-García, Á. (2011). An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes. International Journal of Knowledge Society Research (IJKSR), 2(1), 49-60. http://doi.org/10.4018/jksr.2011010104

Chicago

Pascual-Miguel, Félix, Julián Chaparro-Peláez, and Ángel Hernández-García. "An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes," International Journal of Knowledge Society Research (IJKSR) 2, no.1: 49-60. http://doi.org/10.4018/jksr.2011010104

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Abstract

In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.

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