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A Study of Organizational Narrative Simulation for Decision Support

A Study of Organizational Narrative Simulation for Decision Support

C. L. Yeung, C. F. Cheung, W. M. Wang, E. Tsui
Copyright: © 2011 |Volume: 2 |Issue: 3 |Pages: 16
ISSN: 1947-8208|EISSN: 1947-8216|EISBN13: 9781613508138|DOI: 10.4018/jkss.2011070103
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MLA

Yeung, C. L., et al. "A Study of Organizational Narrative Simulation for Decision Support." IJKSS vol.2, no.3 2011: pp.26-41. http://doi.org/10.4018/jkss.2011070103

APA

Yeung, C. L., Cheung, C. F., Wang, W. M., & Tsui, E. (2011). A Study of Organizational Narrative Simulation for Decision Support. International Journal of Knowledge and Systems Science (IJKSS), 2(3), 26-41. http://doi.org/10.4018/jkss.2011070103

Chicago

Yeung, C. L., et al. "A Study of Organizational Narrative Simulation for Decision Support," International Journal of Knowledge and Systems Science (IJKSS) 2, no.3: 26-41. http://doi.org/10.4018/jkss.2011070103

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Abstract

This paper presents an overview of current decision making approaches. For some approaches abstract information is provided, whereas others require a large amount of labor and time resources to facilitate decision making. However, few address the issues of assisting participants in learning how to make decisions and provide prompt responses to the situations. Harnessing lessons learned from making inappropriate decisions is expensive. To redress this problem, this paper presents a pilot study of the investigation of the psychological behaviors of humans to improve decision making processes with the use of organizational narrative simulation (ONS). By using the ONS method, possible and plausible narrative-based environments can be simulated. Participants can take actions based on their decisions; they can also observe the changes and the consequences. The decisions for handling new challenges generated purposely are validated in a trial that allows prompt responses to the situations. The ONS method is implemented in a selected reference site. The implementation processes, findings, and benefits are presented.

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