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Iterative Usability Evaluation for an Online Educational Web Portal

Iterative Usability Evaluation for an Online Educational Web Portal

Xin C. Wang, Borchuluun Yadamsuren, Anindita Paul, DeeAnna Adkins, George Laur, Andrew Tawfik, Sanda Erdelez
Copyright: © 2010 |Volume: 1 |Issue: 4 |Pages: 19
ISSN: 1947-8534|EISSN: 1947-8542|EISBN13: 9781613502952|DOI: 10.4018/jmdem.2010100103
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MLA

Wang, Xin C., et al. "Iterative Usability Evaluation for an Online Educational Web Portal." IJMDEM vol.1, no.4 2010: pp.31-49. http://doi.org/10.4018/jmdem.2010100103

APA

Wang, X. C., Yadamsuren, B., Paul, A., Adkins, D., Laur, G., Tawfik, A., & Erdelez, S. (2010). Iterative Usability Evaluation for an Online Educational Web Portal. International Journal of Multimedia Data Engineering and Management (IJMDEM), 1(4), 31-49. http://doi.org/10.4018/jmdem.2010100103

Chicago

Wang, Xin C., et al. "Iterative Usability Evaluation for an Online Educational Web Portal," International Journal of Multimedia Data Engineering and Management (IJMDEM) 1, no.4: 31-49. http://doi.org/10.4018/jmdem.2010100103

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Abstract

Online education is a popular paradigm for promoting continuing education for adult learners. However, only a handful of studies have addressed usability issues in the online education environment. Particularly, few studies have integrated the multifaceted usability evaluation into the lifecycle of developing such an environment. This paper will show the integration of usability evaluation into the development process of an online education center. Multifaceted usability evaluation methods were applied at four different stages of the MU Extension web portal’s development. These methods were heuristic evaluation, focus group interview and survey, think-aloud interviewing, and multiple-user simultaneous testing. The results of usability studies at each stage enhanced the development team’s understanding of users’ difficulties, needs, and wants, which served to guide web developers’ subsequent decisions.

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