Welcome to the InfoSci Platform
Reference Hub17
Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study

Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study

Adel M. Aladwani
Copyright: © 2002 |Volume: 14 |Issue: 1 |Pages: 8
ISSN: 1546-2234|EISSN: 1546-5012|ISSN: 1546-2234|EISBN13: 9781615201051|EISSN: 1546-5012|DOI: 10.4018/joeuc.2002010104
Cite Article Cite Article

MLA

Aladwani, Adel M. "Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study." JOEUC vol.14, no.1 2002: pp.42-49. http://doi.org/10.4018/joeuc.2002010104

APA

Aladwani, A. M. (2002). Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study. Journal of Organizational and End User Computing (JOEUC), 14(1), 42-49. http://doi.org/10.4018/joeuc.2002010104

Chicago

Aladwani, Adel M. "Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study," Journal of Organizational and End User Computing (JOEUC) 14, no.1: 42-49. http://doi.org/10.4018/joeuc.2002010104

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

This paper reports the results of a field study that investigated the relationship among organizational actions (management advocacy and internal computing support), computer attitudes, and end-user satisfaction in public organizations. The results show that computer attitudes have a positive direct influence on end-user satisfaction. The findings also reveal that management advocacy has positive direct effects on computer attitudes and end-users satisfaction. Internal computing support, however, failed to show a significant effect on neither computer attitudes nor end-user satisfaction. We discuss these results and suggest directions for practice and future research.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.