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Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling

Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling

Dickson K. W. Chiu, Kai-Pan Mark, Eleanna Kafeza, Tat-Pui Wong
Copyright: © 2011 |Volume: 2 |Issue: 3 |Pages: 17
ISSN: 1947-3052|EISSN: 1947-3060|EISBN13: 9781613509395|DOI: 10.4018/jssoe.2011070105
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MLA

Chiu, Dickson K. W., et al. "Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling." IJSSOE vol.2, no.3 2011: pp.63-79. http://doi.org/10.4018/jssoe.2011070105

APA

Chiu, D. K., Mark, K., Kafeza, E., & Wong, T. (2011). Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling. International Journal of Systems and Service-Oriented Engineering (IJSSOE), 2(3), 63-79. http://doi.org/10.4018/jssoe.2011070105

Chicago

Chiu, Dickson K. W., et al. "Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling," International Journal of Systems and Service-Oriented Engineering (IJSSOE) 2, no.3: 63-79. http://doi.org/10.4018/jssoe.2011070105

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Abstract

Various contemporary information and communication technologies (ICT) have revolutionized the global computing environment. This impacts most companies, especially traditional stand-alone ERP systems are inadequate to handle the current requirements of logistics applications. This paper studies the integration of RFID and mobile technologies with web-enabled applications to an existing in-house ERP system. This enables management to utilize accurate information for analyzing their business performance and then perform any other further decisions quickly. Benefits include retrieving information more easily, reducing order processing and delivery time, increasing sales performance, enhancing communication with customer, and improving data accuracy for in-house ERP System. In particular, the authors illustrate how this infrastructure can help the integration of logistic processes and the handling of exceptions in key business processes. The authors further evaluate the approach with respect to the requirements of key system stakeholders.

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