Authors:
Alysson Bolognesi Prado
and
Maria Cecilia Calani Baranauskas
Affiliation:
State University of Campinas, Brazil
Keyword(s):
Organizational Semiotics, Actor-Network Theory, Organizational Evolution, Norms.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Collaborative and Social Interaction
;
Enterprise Information Systems
;
Human-Computer Interaction
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Semiotics
;
Symbolic Systems
;
Tools, Techniques and Methodologies for System Development
Abstract:
Systems design for a changing organization has long been in the research agenda of several academic and industrial communities, and still is an open problem. This paper draws on Organizational Semiotics and Actor Network Theory to delineate a method for clarifying and representing the social forces involved in organizational changes. A case study illustrates the approach in which all actors – people, technical devices and other objects –are modelled in the social level, tracing back the norms flow, their sources, enabling to negotiate the change with the appropriate stakeholders.