Authors:
Sergio L. Antonaya
1
;
Crescencio Bravo Santos
1
and
Jesús Gallardo Casero
2
Affiliations:
1
Universidad de Castilla – La Mancha, Spain
;
2
Universidad de Zaragoza, Spain
Keyword(s):
Human Factors, Enterprise Information Systems, Collaborative Networks, CSCW, Social Computing.
Related
Ontology
Subjects/Areas/Topics:
Collaborative and Social Interaction
;
Collaborative Computing
;
Enterprise Information Systems
;
HCI on Enterprise Information Systems
;
Human Factors
;
Human-Computer Interaction
;
Physiological Computing Systems
;
Software Agents and Internet Computing
Abstract:
Many business sectors are currently facing emerging globalized scenarios that require effective coordination of heterogeneous teams, involved in complex collaborative processes. For most of those processes, organizations do not count with software tools providing an adequate support for collaboration needs from a human-centred perspective. In this context, the recently born field of Collaborative Networks has introduced some lines of work that must be deeply explored in order to improve collaborative processes support in Enterprise Information Systems. Taking this paradigm as reference, in this article we provide a review of the main areas related to collaborative work, enumerate some of the most common collaborative software tools that are being adopted in organizations worldwide, and finally present a framework for the modeling and development of Cloud Computing based Organizational Collaborative Systems as a solid basis for the handling of human factors in global organizations.