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Authors: Eyvind Garder B. Gjertsen 1 ; Erlend Andreas Gjære 2 ; Maria Bartnes 3 and Waldo Rocha Flores 4

Affiliations: 1 Norwegian University of Science and Technology, Norway ; 2 SINTEF, Norway ; 3 Norwegian University of Science and Technology and SINTEF, Norway ; 4 EY, Norway

Keyword(s): Information Security, Security Awareness, Gamification.

Abstract: Security Awareness and Training (SAT) programs are commonly put in place to reduce risk related to insecure behaviour among employees. There are however studies questioning how effective SAT programs are in terms of improving end-user behaviours. In this context, we have explored the potential of applying the concept of gamification – i.e. using game mechanics – to increase motivation and learning outcomes. An interactive SAT prototype application was developed, based on interviews with security experts and a workshop with regular employees at two companies. The prototype was tested by employees in a second workshop. Our results indicate that gamification has potential for use in SAT programs, in terms of potential strengths in areas where current SAT efforts are believed to fail. There are however significant pitfalls one must avoid when designing such applications, and more research is needed on long-term effects of a gamified SAT application.

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Paper citation in several formats:
Gjertsen, E. G. B., Gjære, E. A., Bartnes, M. and Flores, W. R. (2017). Gamification of Information Security Awareness and Training. In Proceedings of the 3rd International Conference on Information Systems Security and Privacy - ICISSP; ISBN 978-989-758-209-7; ISSN 2184-4356, SciTePress, pages 59-70. DOI: 10.5220/0006128500590070

@conference{icissp17,
author={Eyvind Garder B. Gjertsen and Erlend Andreas Gjære and Maria Bartnes and Waldo Rocha Flores},
title={Gamification of Information Security Awareness and Training},
booktitle={Proceedings of the 3rd International Conference on Information Systems Security and Privacy - ICISSP},
year={2017},
pages={59-70},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006128500590070},
isbn={978-989-758-209-7},
issn={2184-4356},
}

TY - CONF

JO - Proceedings of the 3rd International Conference on Information Systems Security and Privacy - ICISSP
TI - Gamification of Information Security Awareness and Training
SN - 978-989-758-209-7
IS - 2184-4356
AU - Gjertsen, E.
AU - Gjære, E.
AU - Bartnes, M.
AU - Flores, W.
PY - 2017
SP - 59
EP - 70
DO - 10.5220/0006128500590070
PB - SciTePress

- Science and Technology Publications, Lda.
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