Authors:
Charu Monga
1
;
Jayant Jain
1
;
Sunny Kumar
2
and
Athavale Sandeep
2
Affiliations:
1
Indian Institute of Technology Guwahati, India
;
2
Tata Consultancy Services and TRDDC, India
Keyword(s):
Serious Gaming, Gamification, Learnification, Design Thinking, Project Management, Game Design, Computer Mediated Learning, Contextual Design.
Related
Ontology
Subjects/Areas/Topics:
Computer-Supported Education
;
Domain Applications and Case Studies
;
e-Learning
;
Game-Based and Simulation-Based Learning
;
Information Technologies Supporting Learning
;
Intelligent Learning and Teaching Systems
;
Learning/Teaching Methodologies and Assessment
;
Smart Devices as Collaborative Learning Tools
;
Ubiquitous Learning
Abstract:
Application of serious gaming has become well known in corporate sector for training and development. It
is often used for enhancing skills of decision making, analytical thinking, planning and execution. Though
numerous games have been developed in training professionals in sectors such as manufacturing, education,
health care and sports, very less have been developed for IT professionals. It has been proven in literature
that the project management owing to its nature of work in IT organization is very different from these
sectors. This also implies that the skills needed for project management must be very specific to IT industry.
In our study, a game is designed with a primary focus on richness of context with a purpose of improving
decision-making skills of a Project Manager in Information Technology (IT) organization. We conducted
contextual survey along with literature review for identifying the scenarios, and user journey of project
manager. Knowing the context, an analogy of
hospital scenarios was applied for ideation and concept
generation for this video game. The designed prototype was evaluated with fourteen users for meeting the
learning and play objectives. Our findings suggest that serious games using an analogy (i.e., hospital
scenario in this study) can be engaging and purposeful learning tools, when the user context is well
understood, converted to an equivalent game play and situated in a metaphorical, fantasized or analogical
world.
(More)