Authors:
Gavina Baralla
;
Katiuscia Mannaro
and
Michele Marchesi
Affiliation:
University of Cagliari, Italy
Keyword(s):
Taxonomy, Mobile Applications, Knowledge Sharing, e-Government, Public Administration.
Related
Ontology
Subjects/Areas/Topics:
Applications
;
Artificial Intelligence
;
Communication, Collaboration and Information Sharing
;
e-Business
;
Enterprise Information Systems
;
Government
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Society, e-Business and e-Government
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
;
Web Information Systems and Technologies
Abstract:
During the last years, the number of applications for mobile devices have greatly increased, as well as the number of developed services. Taxonomies provide an important tool to classify and help to understand this complex domain, describing it in a simpler way. This paper presents a taxonomy of services for a new class type of mobile applications that we called Mobile Public Utility, MPU. We contribute to research by providing a first classification scheme to the scenario of MPU App usage by depicting his special nature because not only this mobile application enables citizen to have a dialog with local authorities about environment safety or security, but also it improves trust through better interaction with Public Administrations and it enhances the decision-making process by local governments.