Authors:
Rubina Lakhani
;
Benjamin Eze
and
Liam Peyton
Affiliation:
Faculty of Engineering, University of Ottawa, 800 King Edward Street, Ottawa, Canada
Keyword(s):
Collaborative Healthcare Teams, Performance Management, Agile, Treatment Plan, Dashboard, ADHD.
Abstract:
In this paper, we demonstrate how agile principles can be applied to collaborative healthcare teams. We provide a generic Agile Healthcare Process, and two associated artifacts, the Agile Treatment Plan, and the Agile Dashboard using a theoretical Attention Deficit Hyperactivity Disorder case study. The paper describes these in detail and shows how healthcare teams can measure the success of their collaboration through actionable metrics. Our hypothesis is that providing a process in which collaboration factors are identified and associated with specific performance metrics that can be collected and analyzed, can improve coordination of collaborative healthcare teams. We demonstrate how agile methodology can be applied to manage the treatment of chronic conditions such as ADHD. Our approach anchors around the Agile Treatment Plan and the Agile Dashboard. We show how the KPIs associated with these artifacts can be used to quantify healthcare team collaboration and performance.