Authors:
Paulo Mannini
1
;
Edmir P. V. Prado
1
;
Alexandre Grotta
2
and
Leandro Z. Rezende
1
Affiliations:
1
IS Post-graduation Program (PPgSI), University of São Paulo (USP), São Paulo, Brazil
;
2
IS Post-graduation Program (PPgSI), University of São Paulo (USP), São Paulo, Brazil, IS Graduation Program, Federal Institute of Sao Paulo (IFSP), São Paulo, Brazil
Keyword(s):
ERP, Risk Analysis, Seasonal Uncertainty Events.
Abstract:
Risk management is fundamental in order to increase Enterprise Resource Planning (ERP) project success rate in order to plan, prevent and react to risks and uncertainties. But based on the literature review, we identified a few studies relating to both seasonal uncertainty events (SUE) and ERP projects. Given this context, this research objective is to analyse the most appropriate risk assessment techniques for ERP projects based on SUE. In order to achieve this goal, we performed and Systematic Review of Literature and we applied the Delphi technique with Project Management Professionals and Enterprise Directors. According to the SLR result, we identified 16 techniques that are more suitable to deal with SUE on ERP projects. After the Delphi panels perspective, six techniques pointed out as the most suitable for these projects. In addition, we identified that not all techniques described by the literature converged with the researched context reality. These findings are very relevan
t for both the Academia and the Industry to scaffolding SUE on ERP projects.
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