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Authors: Sarah Seufert ; Tobias Wulfert ; Jan Wernsdörfer and Reinhard Schütte

Affiliation: Institute for Computer Science and Business Information Systems, University of Duisburg-Essen, Universitätsstraße 2, Essen, Germany

Keyword(s): IT Business Value, IT Value Framework, Impact of IT, IT Investments, Literature Review, Meta-framework.

Abstract: The business value of IT in companies is a highly discussed topic in information systems research. While the IT business value is an agreed upon term, its decomposition and assessment on a more detailed level is ambiguous in literature and practice. However, assessing the IT business value is pivotal for goal-oriented IT management. Therefore, we suggest a hierarchical decomposition of the IT business value along aggregated impacts and atomic impacts. We introduce a taxonomy to gain a better understanding of what types of atomic impacts may be caused by IT investments. With the help of the taxonomy, we classify a total of 957 values from existing value catalogs and derive 29 archetypal IT impacts grouped by a company’s business units. Bundling this grouping with exemplary impacts for the IT value assessment, we finally propose an IT value meta-framework for the structured business value assessment.

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Paper citation in several formats:
Seufert, S.; Wulfert, T.; Wernsdörfer, J. and Schütte, R. (2021). A Literature-based Derivation of a Meta-framework for IT Business Value. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-509-8; ISSN 2184-4992, SciTePress, pages 291-302. DOI: 10.5220/0010447702910302

@conference{iceis21,
author={Sarah Seufert. and Tobias Wulfert. and Jan Wernsdörfer. and Reinhard Schütte.},
title={A Literature-based Derivation of a Meta-framework for IT Business Value},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2021},
pages={291-302},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010447702910302},
isbn={978-989-758-509-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - A Literature-based Derivation of a Meta-framework for IT Business Value
SN - 978-989-758-509-8
IS - 2184-4992
AU - Seufert, S.
AU - Wulfert, T.
AU - Wernsdörfer, J.
AU - Schütte, R.
PY - 2021
SP - 291
EP - 302
DO - 10.5220/0010447702910302
PB - SciTePress

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