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Authors: Thomas Neifer 1 ; 2 ; 3 ; Paul Bossauer 1 ; 2 ; 3 ; Dennis Lawo 1 ; 2 ; Robert Volkening 3 and Andreas Gadatsch 2 ; 3

Affiliations: 1 Information Systems, University of Siegen, Siegen, Germany ; 2 Institute for Digital Consumption, Bonn-Rhein-Sieg University of Applied Sciences, Sankt Augustin, Germany ; 3 Management Sciences, Bonn-Rhein-Sieg University of Applied Sciences, Sankt Augustin, Germany

Keyword(s): Intelligent Process Automation, Robotic Process Automation, Marketplaces, Adoption Factors.

Abstract: The corporate landscape is experiencing an increasing change in business models due to digitization. An increasing availability of data along the business processes enhance the opportunities for process automation. Technologies such as Robotic Process Automation (RPA) are widely used for business process optimization, but as a side effect an increase in stand-alone solutions and a lack of holistic approaches can be observed. Intelligent Process Automation (IPA) is said to support more complex processes and enable automated decision-making, but due to the lack of connectors makes the implementation difficult. RPA marketplaces can be a bridging technology to help companies implement Intelligent Process Automation. This paper explores the drivers and challenges for the adoption of RPA marketplaces to realize IPA. For this purpose, we conducted ten expert interviews with decision makers and IT staff from the process automation sector.

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Paper citation in several formats:
Neifer, T., Bossauer, P., Lawo, D., Volkening, R. and Gadatsch, A. (2022). The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation. In Proceedings of the 19th International Conference on Smart Business Technologies - ICSBT; ISBN 978-989-758-587-6; ISSN 2184-772X, SciTePress, pages 15-25. DOI: 10.5220/0011146200003280

@conference{icsbt22,
author={Thomas Neifer and Paul Bossauer and Dennis Lawo and Robert Volkening and Andreas Gadatsch},
title={The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation},
booktitle={ Proceedings of the 19th International Conference on Smart Business Technologies - ICSBT},
year={2022},
pages={15-25},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011146200003280},
isbn={978-989-758-587-6},
issn={2184-772X},
}

TY - CONF

JO - Proceedings of the 19th International Conference on Smart Business Technologies - ICSBT
TI - The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation
SN - 978-989-758-587-6
IS - 2184-772X
AU - Neifer, T.
AU - Bossauer, P.
AU - Lawo, D.
AU - Volkening, R.
AU - Gadatsch, A.
PY - 2022
SP - 15
EP - 25
DO - 10.5220/0011146200003280
PB - SciTePress

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