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Authors: Tim Wenzel 1 ; Doris Fetscher 2 ; Wolfgang Golubski 1 ; Susanne Klein 2 and Rainer Wasinger 1

Affiliations: 1 Faculty of Physical Engineering/Computer Sciences, University of Applied Sciences, Zwickau, Germany ; 2 Faculty of Applied Languages and Intercultural Communication, University of Applied Sciences, Zwickau, Germany

Keyword(s): Personalisation, User Modelling, Mobile Applications, HCI, Prototyping, Critical Incident Narratives.

Abstract: This work describes the design and implementation of a cross-platform mobile application that has been created to provide users with personalised recommendations of Critical Incident (CI) narratives. CIs provide brief descriptions of situations in which misunderstandings arise as a result of the cultural differences of the interacting parties. They are useful for increasing intercultural awareness. This paper describes the design and implementation of the mobile application called ‘Nils2Go’. The main focus is the personalisation strategy that is employed in the recommendation of CIs, and the identification and use of user demographic characteristics that can be utilised to further personalise a retrieved list of CI narratives.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Wenzel, T.; Fetscher, D.; Golubski, W.; Klein, S. and Wasinger, R. (2022). Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application. In Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA; ISBN 978-989-758-609-5; ISSN 2184-3244, SciTePress, pages 137-144. DOI: 10.5220/0011528400003323

@conference{chira22,
author={Tim Wenzel. and Doris Fetscher. and Wolfgang Golubski. and Susanne Klein. and Rainer Wasinger.},
title={Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application},
booktitle={Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA},
year={2022},
pages={137-144},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011528400003323},
isbn={978-989-758-609-5},
issn={2184-3244},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Computer-Human Interaction Research and Applications - CHIRA
TI - Providing Personalised Recommendations of Critical Incident Narratives in a Cross-platform Mobile Application
SN - 978-989-758-609-5
IS - 2184-3244
AU - Wenzel, T.
AU - Fetscher, D.
AU - Golubski, W.
AU - Klein, S.
AU - Wasinger, R.
PY - 2022
SP - 137
EP - 144
DO - 10.5220/0011528400003323
PB - SciTePress

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