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Authors: Tarique Khan ; Alex Mircoli ; Domenico Potena and Claudia Diamantini

Affiliation: Department of Information Engineering, Università Politecnica delle Marche, Italy

Keyword(s): Business Process Management, Integrated Indicator Framework, Key Performance Indicators, Ontology, Set Theory.

Abstract: Key Performance Indicators (KPIs) are crucial tools that are remarkably used to evaluate business performance. Recently, the management of KPIs has fascinated the focus of both academic and business professionals, and that lead to the development of research on various methods dealing with issues such as modeling, maintenance, and expressiveness of KPIs. As a need for organizations and processes to adapt to continuously changing demands, the KPIs used to measure their effectiveness evolve too. In order to make KPI management easier, this research aims to define the best sequence of KPIs evaluation based on semantic relations. After an extensive analysis of the literature on KPIs ontologies, it proposes the idea of KPIs prioritization on the basis of relations among different categories of kpis established by a KPIs ontology. Our approach can be used independently from the particular KPI’s management strategy being employed.

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Paper citation in several formats:
Khan, T.; Mircoli, A.; Potena, D. and Diamantini, C. (2023). Semantic Representation of Key Performance Indicators Categories for Prioritization. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-648-4; ISSN 2184-4992, SciTePress, pages 142-151. DOI: 10.5220/0011848700003467

@conference{iceis23,
author={Tarique Khan. and Alex Mircoli. and Domenico Potena. and Claudia Diamantini.},
title={Semantic Representation of Key Performance Indicators Categories for Prioritization},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2023},
pages={142-151},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011848700003467},
isbn={978-989-758-648-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Semantic Representation of Key Performance Indicators Categories for Prioritization
SN - 978-989-758-648-4
IS - 2184-4992
AU - Khan, T.
AU - Mircoli, A.
AU - Potena, D.
AU - Diamantini, C.
PY - 2023
SP - 142
EP - 151
DO - 10.5220/0011848700003467
PB - SciTePress

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