Authors:
Dimitrios-Nikitas Nastos
;
Themistoklis Diamantopoulos
and
Andreas Symeonidis
Affiliation:
Electrical and Computer Engineering Dept., Aristotle University of Thessaloniki, Thessaloniki, Greece
Keyword(s):
Project Management, Task Management, Jira Issues, Topic Modeling.
Abstract:
Lately, online issue tracking systems like Jira are used extensively for monitoring open-source software projects. Using these systems, different contributors can collaborate towards planning features and resolving issues that may arise during the software development process. In this context, several approaches have been proposed to extract knowledge from these systems in order to automate issue assignment. Though effective under certain scenarios, these approaches also have limitations; most of them are based mainly on textual features and they may use techniques that do not extract the underlying semantics and/or the expertise of the different contributors. Furthermore, they typically provide black-box recommendations, thus not helping the developers to interpret the issue assignments. In this work, we present an issue mining system that extracts semantic topics from issues and provides interpretable recommendations for issue assignments. Our system employs a dataset of Jira issue
s and extracts information not only from the textual features of issues but also from their components and their labels. These features, along with the extracted semantic topics, produce an aggregated model that outputs interpretable recommendations and useful statistics to support issue assignment. The results of our evaluation indicate that our system can be effective, leaving room for future research.
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