Authors:
Viivi Siuko
;
Jussi Myllärniemi
and
Pasi Hellsten
Affiliation:
Faculty of Business and Management, Tampere University, Kalevantie 4, 33014 Tampere, Finland
Keyword(s):
Knowledge Management, Digital Transformation, Enablers, Asset Lifecycle, Project Network.
Abstract:
Organisations often have visions of implementing advanced digital technologies, such as digital twins, regardless of whether the organisations are mature enough for these technologies. It is a common misconception that implementing advanced technologies will automatically lead to digital transformation and solve organisational challenges, such as disruptions in information flows or the inability to learn from recurring mistakes. The reality is, however, the contrary: emerging advanced technologies and digital transformation demand first and foremost reliable, high-quality data and the ability to use them. Therefore, organisations with inadequate information processes need to pay attention to their knowledge management (KM). In this paper, we demonstrate how KM is an enabler of digital transformation. A case study of a public sector asset lifecycle was conducted. Data were collected by interviewing 26 people representing the focal case organisation and its stakeholders. The results hi
ghlight the importance of organised KM for digital transformation. We identify enablers of digital transformation from the KM perspective.
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