Authors:
Pasi Hellsten
;
Jussi Myllärniemi
and
Milla Ratia
Affiliation:
Unit for Knowledge Management, Tampere University, PO Box 541, FI-33014 Tampere, Finland
Keyword(s):
Knowledge Management, Business Intelligence, Business Analytics, Intellectual Capital, Innovation.
Abstract:
This paper looks upon the role of business intelligence (BI), business analytics (BA), and intellectual capital (IC) in managerial decision-making in the private healthcare sector in Finland, and scrutinizes the potential for innovation, enabled by BI/BA as a function and think it’s value creation in organizations. The study was conducted by qualitative research methods with inductive approach using semi-structured, thematic interviews. The study scrutinizes the managerial insight of BI and BA and the tools’ use in data-driven value creation, also contemplating the potential for organizational operation, both from private healthcare and consulting companies’ point of view, enabling the management of the private healthcare sector to utilize the whole potential and best practices. Two practical outcomes of the study are: it will provide information and understanding on the managerial aspect of BI/BA area in the Finnish private healthcare sector companies and show its potential for inno
vation.
(More)