Skip to main content

Introduction

Advances in Digital Government: Technology, Human Factors, and Policy

  • Chapter
Advances in Digital Government

Part of the book series: Advances in Database Systems ((ADBS,volume 26))

Abstract

This chapter provides an introduction to the book Advances in Digital Government: Technology, Human Factors, and Policy. It presents a brief history of digital government; and it outlines major technical, human factors and policy concepts and issues involved in the development and operation of digital government.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • “No gain without pain.” The Economist, June 24, 2000.

    Google Scholar 

  • Adam, Nabil and Worthmann, John C. (1989). “Security-control methods for statistical databases: a comparative study.” ACM Computing Surveys. Volume 21, No. 4. December.

    Google Scholar 

  • Agada, John. (1999). “Inner-City Gatekeepers: An Exploratory Survey of Their Information Use Environment.” Journal of Information Science. 50(l):74–85.

    Google Scholar 

  • Ashley, Kevin. (1999). Preserving the History of Government Computing: Social and Technological Change. Digital Resources for the Humanities 1999 (DRH’99). University of Edinburgh, Scotland. September 12–15, 1999.

    Google Scholar 

  • Banisar, David. (2000). Privacy & Human Rights 2000: An International Survey of Privacy Laws and Developments. Washington, D.C., USA: Electronic Privacy Information Center and London, UK: Privacy International, http://www.privacyinternational.org/survey/.

    Google Scholar 

  • Bergman, Eric and Earl Johnson. (1997). Towards Accessible Human-Computer Interaction. Sun Microsystems Accessibility Program, http://www.sun.com.

  • Bouguettaya, Athman, Ahmed Elmagarmid, Brahim Medjahed, Mourad Ouzzani. 2001. “A Web-based Architecture for Government Databases and Services. ” National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

  • Canadian Human Rights Act. (1976–1977). C. 33, s. 1. http://laws.justice.gc.ca.

  • Cheng, W.C., C.-F. Chou, L. Golubchik, S. Khuller, and H. Samet. 2001. “Scalable Data Collection for Internet-based Digital Government Applications.” National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

  • Connell, Bettye Rose, Mike Jones, Ron Mace, Jim Mueller, Abir Mullick, Elaine Ostroff, Jon Sanford, Ed steinfield, Molly Story, and Greg Vanderheiden. (1997). The Principles of Universal Design, Version 2.0. North Carolina State University, The Center for Universal Design. April 1, 1997.

    Google Scholar 

  • Cook, Meghan E. (2000). What Citizens Want From E-Government: Current Practice Research. Center for Technology in Government. October.

    Google Scholar 

  • Dawes, S., Bloniarz, P., Kelly, K., & Fletcher, P. (1999). Some Assembly Required: Building a Digital Government for the 21 st Century, Albany, NY: Center for Technology in Government, University at Albany/SUNY.

    Google Scholar 

  • Dodson, Sean. (2001). “A short history of interactive TV Fron Winky Dink to Sky Sports.” Guardian Unlimited, Guardian Newspapers Limited. April 5, 2001. (URL: http://www.guardian.co.uk).

  • Dutton, William H. (1994). “Driving into the Future of Communications? — Check the Rear View Mirror.” Paper delivered at ’POTS to PANS: Social issues in the multimedia evolution from Plain Old Telephony Services to Pictures and Network Services, the BT Hintlesham Hall Symposium, Hintlesham, Suffolk, 28–30, March 1994. (URL: http://infosoc.informatik.uni-bremen.de).

  • eCitizen. Singapore’s Citizen Service Portal, http://www.ecitizen.gov.sg.

  • Elmagarmid, Ahmed K. and William J. McIver, Jr. (2001 ). The Ongoing March Toward Digital Government. IEEE Computer. Vol. 34, No. 2, February.

    Google Scholar 

  • European Union (EU). (1999). DIRECTIVE 1999/93/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF THE EUROPEAN UNION of 13 December 1999 on a Community framework for electronic signatures. http://europa.eu.int.

  • Ferreira, Luis. (1998). Load-Balancing Internet Servers. IBM International Technical Support Organization. ISBN 073840313X.

    Google Scholar 

  • Freedom of Information Center (2001). International Freedom of Information Resources. http://foi.missouri.edu.

  • Gans, Herbert J. (1993). People, Plans, and Policies: Essays on Poverty, Racism, and Other National Urban Problems. New York: Columbia University Press.

    Google Scholar 

  • Gillespie, Andrew and Kevin Robins. (1989). “Geographical Inequalities: The Spatial Bias of the New Communications Technologies.” Journal of Communication. 39(3), Summer.

    Google Scholar 

  • Glinert, Ephraim P. and Bryant W. York. (1992). Computers and People with Disabilities. Communications of the ACM. Vol. 35, No. 5, May.

    Google Scholar 

  • Greenbaum, Joan. (1995). Windows on the Workplace: Computers, Jobs, and the Organization of Office Work in the Late Twentieth Century. New York: Monthly Review Press.

    Google Scholar 

  • Hovy, Eduard, Andrew Philpot, Jose Luis Ambite, Yigal Arens, Judith Klavans, Walter Bourne, and Deniz Saros. 2001. “Data Acquisition and Integration in the DGRC’s Energy Data Collection Project.” National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

  • Ishida, Toru. (2000). Understanding Digital Cities. In T. Ishida and K. Isbister (Eds.). Digital Cities: Technologies, Experiences, and Future Perspectives. Heidelberg: Springer-Verlag, LNCS 1765.

    Google Scholar 

  • Kessler, Jack. (1995). The French Minitel: Is There Digital Life Outside of the “US ASCII” Internet? A Challenge or Convergence? D-Lib Magazine. December.

    Google Scholar 

  • Kitchin, Robert M. (1998). “Towards geographies of cyberspace.” Progress in Human Geography. 22,3. pp. 385–406.

    Article  Google Scholar 

  • Kling, Rob. (1996). Computerization and Controversy: Value Conflicts and Social Choices (Second Edition). New York: Morgan Kaufmann.

    Google Scholar 

  • Landauer, Thomas K. (1995). Cambridge, Massachusetts: The MIT Press.

    Google Scholar 

  • Library of Congress. Thomas — U.S. Congress on the Internet, (http://thomas.loc.gov). 1999.

  • Licklider, J.C.R. (1960). “Man-Computer Symbiosis.” IRE Transactions on Human Factors in Electronics. March 1960, 4–11. (re-published as URL: http://memex.org/licklider.pdf).

  • Licklider, J.C.R. and Taylor, Robert W. (1968). “The Computer as a Communication Device.”Science and Technology. April 1968, 21–31. (re-published as URL: http://memex.org/licklider.pdf).

  • Marchionini, Gary, Carol Hert, Ben Schneiderman, Liz Liddy. 2001. “E-Tables: Non-Specialist Use and Understanding of Statistical Data.”. National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

  • McNeil, Jack. (2001). Americans With Disabilities 1997: Household Economic Studies. UnitedStates Census Bureau Current Population Reports. P70–73, February 2001.

    Google Scholar 

  • Metoyer-Duran, C. (1991). “Gatekeepers in ethnolinguistic communities: Methodological considerations.” Public Libraries. 32: 18–25.

    Google Scholar 

  • McCullagh, Adrian and William Caelli. (August 2000). Non-Repudiation in the Digital Environment. First Monday, volume 5, number 8. URL: http://firstmonday.org/issues/issue5_8/mccullagh/index.html

  • National Research Council (NRC). (1994). Realizing the Information Future: The Internet and Beyond. Computer Science and Telecommunications Board, National Research Council.

    Google Scholar 

  • National Telecommunications and Information Administration (NTIA). (1993). The National Information Infrastructure: Agenda for Action. URL: http://www.ntia.doc.gov/opadhome/infohigh.html.

  • National Telecommunications and Information Administration (NTIA). (1995). Falling Through the Net: A Survey of the ‘Have Note’ in Rural and Urban America, Washington, DC: U. S. Commerce Department, (July).

    Google Scholar 

  • National Telecommunications and Information Administration (NTIA). (1998). Falling Through the Net II: New Data on the Digital Divide, Washington, DC: U. S. Commerce Department, (July).

    Google Scholar 

  • National Telecommunications and Information Administration (NTIA). (1999). Falling Through the Net: Defining the Digital Divide, A Report on the Telecommunications and Information Technology Gap in America, Washington, DC: U. S. Commerce Department, (July).

    Google Scholar 

  • National Telecommunications and Information Administration (NTIA). (2000). Falling Through the Net, Toward Digital Inclusion, A Report on Americans’ Access to Technology Tools, Washington, DC: U. S. Commerce Department, (October).

    Google Scholar 

  • Nora, Simon and Alain Mine. (1980). The Computerization of Society: A Report to the President of France. Cambridge, Massachusetts: The MIT Press. Originally published as L’Informatisation de la société. © 1978, La Documentation FranÇaise, Paris.

    Google Scholar 

  • NYNEX. (n.d.) NYNEX Accessibility and Universal Design Principles. Available from the Trace Research & Development Center Web Site, http://trace.wisc.edu.

  • Pacific Bell Advisory Group for People with Disabilities (AGPD). (1996). Universal Design Policy: The Advisory Group’s Recommendations and Pacific Bell’s Response. Available from the Trace Research & Development Center Web Site, http://trace.wisc.edu.

  • Postman, Neil. (1992). Technopoly: The Surrender of Culture to Technology. New York: Knopf.

    Google Scholar 

  • President’s Information Technology Advisory Committee / Panel on Transforming Government (PITACPTG). (2000). “Transforming Access to Government Through Information Technology.” Executive Office of the President, August 21. (Prepublication Copy).

    Google Scholar 

  • Press, Larry. (1993). “Before the Altaire: The History of Personal Computing.” Communications of ACM. Vol. 36, No. 9. September 1993, 27–33.

    Article  Google Scholar 

  • Press, Larry. (1997). “Seeding Networks: The Federal Role.” On the Internet. January/February 1997. (URL: http://www.isoc.org/oti/articles/0197/press.html).

  • Qubit Technology, (http://www.qubit.net). 1999.

  • Rivest, R., Shamir, A. and Adelman, L. (1978). “On Digital Signatures and Public Key Cryptosystems.” Communications of the ACM, Vol. 21, No. 2, February.

    Google Scholar 

  • Rustema, ReindeR (2001). The Rise and Fall of DDS: evaluating the ambitions of Amsterdam’s Digital City. Doctoral Thesis in the Communication Science. University of Amsterdam. November 2001.

    Google Scholar 

  • Salzberg, Betty. (1996). Access Methods. ACM Computing Surveys. Vol. 28, No. 1., 117–120.

    Article  Google Scholar 

  • Spurgeon, Brad. (2001). “Minitel Hangs On in Internet Age.” International Herald Tribune Monday, March 12, 2001. (URL: http://www.iht.com/articles/13149.htm).

  • State of California. (1995). Digital signatures, AB 1577, chapter 594., Chaptered October 4, 1995.

    Google Scholar 

  • Stefanidis, Anthony, Panayotis Partsinevelos, Peggy Agouris. 2001. Using Lifelines for Spatiotemporal Summaries.. National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

  • Task Force on Archiving of Digital Information. (1996). Preserving Digital Information. Report Commissioned by the Commission on Preservation and Access and the Research Libraries Group, Inc. May 1. http://www.rlg.org/ArchTF.

  • Third Voice. (1999). Third Voice Beta 1 Client, (http://www.thirdvoice.com/about).

  • Trace Research & Development Center, (n.d.). A Brief Introduction to Disabilities. University of Wisconsin-Madison, http://trace.wisc.edu.

  • United Nations (U.N.). (1993a). Human Rights: The International Bill of Human Rights: Universal Declaration of Human Rights; International Covenant on Economic, Social and Cultural Rights; and International Covenant on Civil and Political Rights and Optional Protocols. New York, NY: United Nations.

    Google Scholar 

  • United Nations (U.N.). (1993b). The Standard Rules on the Equalization of Opportunities for Persons with Disabilities. Resolution 48/96, annex, of December 20, 1993.

    Google Scholar 

  • United Nations High Commissioner for Human Rights (U.N.H.C.R.). (2002). Status of Ratifications of the Principal International Human Rights Treaties. January 8. http://www.unhcr.ch.

  • United States Congress. (1990). Americans with Disabilities Act, Public Law 101-336. http://www.usdoj.gov/crt/ada/pubs/ada.txt.

  • United States Department of Justice (U.S. DoJ) (1994). ADA Standards for Accessible Design: Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities. 28 CFR Part 36. Revised as of July 1, 1994.

    Google Scholar 

  • van den Besselaar, Peter, Melis, Isabel and Beckers, Dennis. (2000). Digital Cities: Organization, Content, and Use 1. In T. Ishida and K. Isbister (Eds.). Digital Cities: Technologies, Experiences, and Future Perspectives. Heidelberg: Springer-Verlag, LNCS 1765.

    Google Scholar 

  • Wang, Jia (1999). A survey of web caching schemes for the Internet. ACM Computer Communication Review, 29(5):36–46, October 1999. WebTV, http://www.webtv.com.

  • Weinberg, Bella Hass. (1996). Complexity in Indexing Systems — Abandonment and Failure: Implications for Organizing the Internet. ASIS 1996 Annual Conference Proceedings. October 19–24.

    Google Scholar 

  • West, Darrell M. (2000). Assessing E-Government: The Internet, Democracy, and Service Delivery by State and Federal Governments. A Alfred Taubman Center for Public Policy and American Institutions, Brown University.

    Google Scholar 

  • West, Darrell M. (2001, September). An Assessment of City Government Websites. A Alfred Taubman Center for Public Policy and American Institutions, Brown University.

    Google Scholar 

  • West, Darrell M. (2001, September). State and Federal E-Government in the United States, 2001. A Alfred Taubman Center for Public Policy and American Institutions, Brown University.

    Google Scholar 

  • World Health Organization (1997). World Health Report 1997: Conquering Suffering Enriching Humanity. World Health Organization: Geneva, http://www.who.int.

    Google Scholar 

  • World Wide Web Consortium (W3C). (1998). “Extensible Markup Language (XML) 1.0.” W3C Recommendation. 10 February 1998. (http://www.w3.org).

  • World Wide Web Consortium (W3C). (1999). “ Extensible Stylesheet Language (XSL) Specification.” W3C Working Draft. 21 April 1999. (http://www.w3.org).

  • World Wide Web Consortium (W3C). (2000). “A Little History of the World Wide Web: from 1945 to 1995.” http://www.w3.org/History.html.

  • World Wide Web Consortium (W3C). (2001a). Web Content Accessibility Guidelines 2.0. W3C Working Draft 24 August 2001. http://www.w3.org/TR/WCAG20/

  • World Wide Web Consortium (W3C). (2001b). The Platform for Privacy Preferences 1.0 (P3P1.0) Specification. W3C Working Draft 28 September 2001. http://www.w3.org/TR/2001/WD-P3P-20010928.

  • Zakon, Robert H. (2001). Hobbes’ Internet Timeline v5.4. http://www.zakon.org

  • Zhang, Aidong and Lei Zhu. 2001. “Metadata Generation and Retrieval of Geographic Imagery.” National Conference on Digital Government Research. Los Angeles, California. May 21–23.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2002 Kluwer Academic Publishers

About this chapter

Cite this chapter

Mclver, W.J., Elmagarmid, A.K. (2002). Introduction. In: McIver, W.J., Elmagarmid, A.K. (eds) Advances in Digital Government. Advances in Database Systems, vol 26. Springer, Boston, MA. https://doi.org/10.1007/0-306-47374-7_1

Download citation

  • DOI: https://doi.org/10.1007/0-306-47374-7_1

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4020-7067-9

  • Online ISBN: 978-0-306-47374-6

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics