Abstract
Drawing on studies of experimental systems and everyday settings we explore the relationship between social interaction and its environment. We show how interaction is inextricably embedded within its environment and discuss the ways in which innovative systems designed to support remote collaboration inadvertently fracture conduct from its setting, and undermine the participants abilities to produce, interpret and coordinate activities. We discuss the implications of these issues for the design of future systems, and, more critically, for studies of work and collaboration.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Garfinkel, H. (1967). Studies in Ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall.
Goodwin, C. (1995). Seeing in Depth, Social Studies of Science. 25:2, 237–274.
Harper, R., Hughes, J. and Shapiro, D. (1989). ‘Harmonious Working and CSCW: Computer Technology and Air Traffic Control’, in Proc. ofECSCW’89, 73–86.
Heath, C. C. and Luff, P. (1992a). Collaboration and Control: Crisis Management and Multimedia Technology in London Underground Line Control Rooms, CSCW Journal. 1: (1–2), 69–94.
Heath, C.C. and Luff, P. (1992b). Media Space and Communicative Asymmetries: Observations of Video-Mediated Interaction, HCI Journal. 7:315–46.
Heath, C. C., Luff, P. and Sellen, A. (1995). ‘Reconsidering the Virtual Workplace: Flexible Support for Collaborative Activity’, in Proc. of ECSCW’95, 83–100.
Hindmarsh, J., Fraser, M., Heath, C.C., Benford, S. and Greenhalgh, C. (1998). ‘Fragmented Interaction: Establishing mutual orientation in virtual environments’, in CSCW’98, 217–26.
Hutchins, E. L. (1995). Cognition in the Wild. Cambridge MA: MIT Press.
Kuzuoka, H., Kosuge, T. and Tanaka, M. (1994). ‘GestureCam: A Video Communication System for Sympathetic Remote Collaboration’, in Proc. of CSCW’94, 35–44.
Kuzuoka, H., Oyama, S., Yamazaki, K. and Suzuki, K. (2000). ‘GestureMan: A Robot that Embodies a Remote Instructor’s Actions’, in Proc. of CSCW 2000
Latour, B. (1992). Where Are the Missing Masses? The sociology of a few mundane artifacts, in Shaping Technology/Building Society, Bijker and Law (eds.), 225–258. MIT Press.
Robertson, T. (1997). ‘Cooperative Work and Lived Cognition: A Taxonomy of Embodied Actions’, in Proc. of ECSCW’ 97, 205–220.
Suchman, L. (1996). Constituting Shared Workspaces, in Cognition and Communication at Work, Engeström, Y. and Middleton, D. (eds.), 35–60. Cambridge University Press.
Tatar, D. G., Foster, G. and Bobrow, D.G. (1991). Designing for conversation: Lessons from Cognoter, IJMMS.34:(2), 185–209.
Yamazaki, K., et al. (1999). ‘GestureLaser and GestureLaser Car: Development of an embodied space to support remote instruction’, in Proc. of ECSCW’99, 239–258.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2001 Kluwer Academic Publishers
About this chapter
Cite this chapter
Heath, C., Luff, P., Kuzuoka, H., Yamazaki, K., Oyama, S. (2001). Creating Coherent Environments for Collaboration. In: Prinz, W., Jarke, M., Rogers, Y., Schmidt, K., Wulf, V. (eds) ECSCW 2001. Springer, Dordrecht. https://doi.org/10.1007/0-306-48019-0_7
Download citation
DOI: https://doi.org/10.1007/0-306-48019-0_7
Publisher Name: Springer, Dordrecht
Print ISBN: 978-0-7923-7162-5
Online ISBN: 978-0-306-48019-5
eBook Packages: Springer Book Archive