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Electronic Performance Support Systems Challenges and Problems

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Computer Aided Systems Theory - EUROCAST’99 (EUROCAST 1999)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 1798))

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Abstract

After a short introduction to the concept of automation and computer based systems, chapter 2 presents the the concepts of Electronic Performance Support Systems (EPSS). Chapter 3 specifically discusses process-centered EPSS and their realization in software engineering and office automation. Different attitudes and requirements are pointed out. Chapter 4 argues that computer support makes it necessary to extend Scheer’s Y (well-known in the CIM-area) to accomodate additional granularity. This discussion is carried over into chapter 5 where we map the relevant processes of software engineering and office automation to the processes identified in the extended Y from chapter 4.

The research behind this paper was triggered and funded by Project P09372-PHY (‘CAD für CIM’) and P11824-TEC (‘Autonomer reaktiver Roboterarm’) of the Austrian Fond zur Förderung wissenschaftlicher Forschung

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Author information

Authors and Affiliations

  1. Systems Engineering and Automation, Institute of System Sciences, Kepler University Linz, Altenbergerstr. 69, A-4040, Linz

    Gerhard Chroust

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  1. Gerhard Chroust
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Editors and Affiliations

  1. Intelligent Handling and Robotics (IHRT), Vienna University of Technology, Favoritenstrasse 9-11, A-1040, Vienna, Austria

    Peter Kopacek

  2. Institute for Cybernetics, Universidad de Las Palmas de Gran Canaria, Spain

    Roberto Moreno-Díaz

  3. Systems Theory, Johannes Kepler University Linz, Altenbergerstrasse 69, A-4040, Linz, Austria

    Franz Pichler

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Chroust, G. (2000). Electronic Performance Support Systems Challenges and Problems. In: Kopacek, P., Moreno-Díaz, R., Pichler, F. (eds) Computer Aided Systems Theory - EUROCAST’99. EUROCAST 1999. Lecture Notes in Computer Science, vol 1798. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10720123_34

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  • DOI: https://doi.org/10.1007/10720123_34

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-67822-9

  • Online ISBN: 978-3-540-44931-7

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