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Why Should Agents Be Emotional for Entertaining Users? A Critical Analysis

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Affective Interactions (IWAI 1999)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 1814))

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Abstract

Emotional agents can play a very important role in all those computer applications where the user does not (only) want to perform a task, but (also) to have a more engaging experience than with traditional systems. In fact, it is commonly assumed that the agents’ ability to process and display affective states, and to show emotional reactions, is crucial for causing a more enjoyable interaction between agent and user. This work proposes to analyze such assumption from a critical viewpoint, identifying several open issues that are worth debating in the community and studying through empirical methods.

The author is currently supported by a scholarship from the Committee 12 (Information Science and Technology) of the National Research Council of Italy. She is extremely grateful to Maria Miceli for her precious comments.

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Authors and Affiliations

  1. IP-CNR – Institute of Psychology, National Research Council of Italy, Viale Marx 15, I-00137, Rome, Italy

    Paola Rizzo

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  1. Paola Rizzo
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  1. INESC-ID, IST, Taguspark, Av. Prof. Dr. Cavaco Silva, 2744-016, Porto Salvo, Portugal

    Ana Paiva

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Rizzo, P. (2000). Why Should Agents Be Emotional for Entertaining Users? A Critical Analysis. In: Paiva, A. (eds) Affective Interactions. IWAI 1999. Lecture Notes in Computer Science(), vol 1814. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10720296_12

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  • DOI: https://doi.org/10.1007/10720296_12

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-41520-6

  • Online ISBN: 978-3-540-44559-3

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